Always ensure you have the latest version of the mobile app installed


  1. Click on the mobile app on your phone or tablet
  2. Enter your email address in the field marked Email
  3. Enter your password in the field marked Password
    1. Click on the eye icon to see your password if you want to verify you have entered your password correctly
  4. Click button Log in
  5. Choose the Biometric or Passcode option to verify your identity with Parsl
    1. If Biometric, your mobile device will prompt you to provide the Biometric confirmation (fingerprint or facial scan)
    2. If Passcode, enter your numerical passcode on the screen that pops up. 
      1. Verify your passcode again
  6. You will be navigated to your user account page



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